UK Returns & Refunds: frequently asked questions
- I have lost my receipt, can I still get a refund?
- What is the returns, exchange and refunds policy?
- Can I return a final clearance item bought in store?
- Returning Fitbit Products
- What information do I need to return an item?
- Can I return swimwear?
- Can I return a sale item bought in store?
- How long do I have to return an item?
- Why haven’t I had my postage refunded when returning an Outlet Online order?
- Returning clothing & homeware (including delivery only furniture)
- Returning Beauty, Bra Accessories, Earrings, Flowers, Plants, Food, Gift Cards, Hampers, Wine, made to order items including Shirts, Cushions & Curtains
- Why is my refund different to the amount or way I paid?
- Returning Furniture (except delivery only furniture)
- Who gets refunded if I return a gift?
- Which stores can I return items to?
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