If I buy something as a Christmas present, what is your refund policy?
Over Christmas we extend our returns policy as we know many items are being given as gifts and customers may start their shopping early and want more time to exchange or refund if gifts are unsuitable.
For 2016, The extended refund period starts on the 12th September 2016 and runs through to the 15th January 2017. Our other refund terms and conditions still apply.
For further information see terms and conditions on marksandspencer.com. © 2017 Marks and Spencer plc